Warranty Info
At Hiveact, we are committed to providing high-quality products and excellent customer service. Our warranty policy is designed to ensure your satisfaction and confidence in our products.
Warranty Coverage:
All Hiveact devices purchased from our e-shop or mobile app come with a 2-year limited warranty from the date of purchase.
This warranty covers any defects in material or workmanship under normal use.
Warranty Claims:
If your Hiveact device is faulty, please contact our customer service team with your order details and a description of the issue.
Our team will assess the device and determine whether it qualifies for a replacement under our warranty policy.
Replacement Policy:
If the device is deemed faulty by our assessment, we will provide you with a new replacement device at no additional cost.
The replacement device will be covered under the remaining warranty period of the original purchase.
Conditions:
This warranty does not cover damage resulting from misuse, unauthorized repairs or modifications.
Return shipping costs for the faulty device will be covered by Hiveact if the claim is approved.
Damage caused by intentional or negligent actions will not be covered.
Proper Usage Disclaimer:
Hiveact devices are designed for specific training purposes. Any use outside of the recommended guidelines may void the warranty.
Users are responsible for following the provided instructions and using the device as intended.
We are dedicated to ensuring you have the best experience with Hiveact. If you have any questions or need assistance, please contact our customer service team. To obtain warranty service, contact the Company product support team at: info@hiveact.com for further instructions.
Warranty Info
At Hiveact, we are committed to providing high-quality products and excellent customer service. Our warranty policy is designed to ensure your satisfaction and confidence in our products.
Warranty Coverage:
All Hiveact devices purchased from our e-shop or mobile app come with a 2-year limited warranty from the date of purchase.
This warranty covers any defects in material or workmanship under normal use.
Warranty Claims:
If your Hiveact device is faulty, please contact our customer service team with your order details and a description of the issue.
Our team will assess the device and determine whether it qualifies for a replacement under our warranty policy.
Replacement Policy:
If the device is deemed faulty by our assessment, we will provide you with a new replacement device at no additional cost.
The replacement device will be covered under the remaining warranty period of the original purchase.
Conditions:
This warranty does not cover damage resulting from misuse, unauthorized repairs or modifications.
Return shipping costs for the faulty device will be covered by Hiveact if the claim is approved.
Damage caused by intentional or negligent actions will not be covered.
Proper Usage Disclaimer:
Hiveact devices are designed for specific training purposes. Any use outside of the recommended guidelines may void the warranty.
Users are responsible for following the provided instructions and using the device as intended.
We are dedicated to ensuring you have the best experience with Hiveact. If you have any questions or need assistance, please contact our customer service team. To obtain warranty service, contact the Company product support team at: info@hiveact.com for further instructions.