This Privacy Policy outlines the manner in which Hiveact collects, uses, maintains, and discloses information collected from users (referred to as "Users" or "you") of the https://hiveact.com/ website ("Website"). This Privacy Policy applies to the Website and all products and services offered by Hiveact.

1. Personal Identification Information: Hiveact may collect personal identification information from Users in various ways, including but not limited to when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Website. Users may be asked for their name, email address, mailing address, phone number, and payment information. Users may, however, visit our Website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website-related activities.

   
   

2. Non-Personal Identification Information: Hiveact may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users' means of connection to our Website, such as the operating system and the Internet service providers utilized, and other similar information.

   
   

3. Web Browser Cookies: Our Website may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Website may not function properly.

   
   

4. How We Use Collected Information: Hiveact may collect and use Users' personal information for the following purposes:

   • To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

   • To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

     
     

5. Sharing Your Personal Information: We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

   
   

6. Third-Party Websites: Users may find advertising or other content on our Website that links to the sites and services of our partners, suppliers, advertisers.

Personal Data Protection

Our company is committed to protect the privacy of its customers and takes its obligation to protect the security of their personal data seriously. We will be clear and honest about the data we collect and the purposes for which we collect it.

Our company "HIVEACT PC / HIVEACT ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΟΥΧΙΚΗ ΕΤΑΙΡΙΑ", located at Katsimpa 31, Ag. Dimitrios, 173 42, is hereby informing you that the processing of your personal data, which is executed through the website ("Website") or which are collected through the relevant form ("Form") is conducted in accordance with the current data protection legislation (Regulation (EU) 2016/679 - hereinafter referred to as "GDPR Regulation") and the Website's Privacy Policy.

1. Data Processing Manager and DPO: The Data Processing Manager is "HIVEACT PC / HIVEACT ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΟΥΧΙΚΗ ΕΤΑΙΡΙΑ", (" Processing Manager"). You can contact the Data Protection Officer ("DPO") at the following address: info@hiveact.com.

   
   

2. Processing Data: With your consent, we process the following ordinary and sensitive personal data that you are providing when you interact with the Website and are using the services and features that it offers. These data include in particular your first and last name, contact information, the content of your specific requests or reports, as well as additional data that the Data Processing Manager may obtain, including data from third parties, in the process of conducting business activity ("Data").

   In order for us to fulfil the requests you are submitting via the relevant contact form and/or to provide updates on adverse actions, it is necessary for you to consent to the processing of your data. Without these mandatory data or your consent, we cannot proceed any further. In any case, even without your prior consent, the Data Processing Manager may process your data in order to comply with legal obligations laid down in laws, regulations and EU law, to exercise rights in judicial proceedings, to pursue their own legitimate interests and in all cases provided for, as applicable by case, in Articles 6 and 9 of the GDPR Regulation.

   The processing is conducted both by use of electronic computers and in paper form and always entails the application of the security measures provided for by the applicable legislation.

   
   

3. Why and how we process your data: 

   Data are being processed for the following purposes: 

   • to handle requests you may have submitted for the provision of information through the Website and the Form. The legal basis for processing personal data for this purpose is your consent (Article 6(1)(a) and Article 9(2)(a) of the GDPR Regulation)

   • to manage reports of adverse actions that are being submitted via the Website or Forms. The legal basis of processing for these purposes is your consent (Article 6(1)(a) and Article 9(2)(a) of the GDPR Regulation).

   Furthermore, and only with your optional consent which constitutes the legal basis for the processing in accordance with Article 6(1)(a) of the GDPR Regulation:

   • to receive promotional information material (direct marketing) from the Company.

   By ticking the appropriate boxes you consent to the processing of your data for these purposes.

   Your data may in any case be processed, even without your consent, in order to comply with laws, Regulations, EU law (Article 6(1)(c) of the GDPR Regulation), to obtain statistics on the use of the Website and its proper functioning (Article 6(1)(f) of the Regulation), and to safeguard or defend legal claims in the interest of the Company.

   Personal data are entered into the Company's computer system in full compliance with the data protection legislation, including security and confidentiality profiles, and are based on principles of fair practice, lawfulness and transparency regarding their processing.

   Data are being stored for as long as is absolutely necessary to achieve the purposes for which they were collected or for as long as you have consented. In any case, the criterion used to determine this period is based on the compliance with the deadlines set by law and on the principles of data minimisation, storage limitation and rational management of records.

   All your data will be processed in paper or automated means, ensuring in each case an appropriate level of security and confidentiality.

   
   

4. People who have access to the data: 

   The Data are being processed by electronic and manual means in accordance with the procedures and practices related to the aforementioned purposes and are accessible by the Data Processing Manager's staff that is authorised to process Personal Data and the supervisors and in particular the employees working in the following categories: technical staff, IT and administrative staff, product managers, as well as other staff members who are required to process the data for the purpose of completing their duties.

   The Data may also be disclosed to countries outside the European Union ("Third Countries"): i) to institutional bodies, authorities, public bodies for institutional purposes; ii) to professionals, independent consultants - whether working individually or collectively - and other third parties and providers who provide the Data Processing Manager with commercial, professional or technical services required for the operation of the Website (e.g. provision of IT services and Cloud Computing) for the purposes mentioned above and for the support of the Company in the provision of the services you have requested iii) (iii) to third parties in the case of mergers, acquisitions, transfers of businesses or their branches, audits or other extraordinary operations.

   The mentioned recipients receive only the data necessary for their respective functions and duly undertake their processing only for the purposes mentioned above and in accordance with data protection laws. The Data may also be disclosed to the other legitimate recipients identified on occasion by any applicable laws. With the exception of the above, the Data will not be disclosed to third parties, natural or legal persons, who do not perform tasks of a commercial, professional or technical nature for the Data Processing Manager and will not be distributed, without your express consent. The persons receiving the Data will be processing them, as the case may be, as Data Processing Managers, executives of the Processing or persons authorized to process the personal data for the purposes indicated above and in accordance with the current Data Protection legislation.

   As regards the transfer of data outside the EU, even to countries whose laws do not guarantee the same level of protection of the privacy of personal data as that provided by EU law, the Data Processing Manager shall inform that the transfer will in any case be carried out in accordance with the methods allowed by the GDPR, such as for example on the basis of the user's consent, on the basis of the standard contractual clauses that have been approved by the European Commission, by selecting parties that participate in international programmes for free movement of data (e.g. EU-US Privacy Shield) or that are being implemented in countries considered safe by the European Commission.  

   
   

5. Your rights:

   You may contact the Data Processing Manager at the addresses shown above, at any  moment, to exercise the rights pursuant to Articles 15-22 of the GDPR Regulation, such as, for example, to receive an up-to-date list of persons who have access to your data, to confirm of the existence or non-existence of personal data relating to you, to check their content, origin, correctness and location (also in relation to any third country), to request a copy, to request their correction and, in the cases provided for in the GDPR Regulation, to request the restriction of their processing, their deletion, to object to direct communication activities (including restriction on certain means of communication), to receive promotional material (direct marketing) from the Company. Similarly, you can always report comments on specific uses of data regarding specific personal situations that are deemed incorrect or unjustified by the existing relationship with the DPO or file complaints to the Data Protection Authority. You may withdraw your consent at any time, without however affecting the lawfulness of the processing that has been carried out prior to the withdrawal of consent.